Returns & Exchanges
At Fairtex Global, we stand by the quality of our combat gear and offer a 30-day return policy for items in original, unused condition with all tags attached. We are committed to ensuring you have the right equipment for your training and offer seamless exchanges for size or style preferences.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Gear
Place the unused items back in their original packaging, ensuring all protective wraps, labels, and documentation are included to qualify for a full refund.
Ship to Fairtex
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our quality control team inspects your return for authenticity and condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing